The transport sector and how we travel has been turned upside-down this year. New travel behaviours have emerged and habits changing both in the short and long-term. Less commuting, more remote working. Less business trips, more Zoom. Less high street shopping, more home deliveries. Less public transport use, more e-bikes. Less ride-sharing, more single-occupancy car journeys. And so on.

Whilst coronavirus presents many challenges to the sector, it is also a unique opportunity to redesign how transport is delivered and used in the new normal (whatever that is).

Benjamin Buckby will be leading this session sharing the latest insights and trends in travel behaviour, as well as behavioural design methods and tools for influencing how, where, when and why we travel in the future.

About Benjamin Buckby

Benjamin has been working in the business of changing behaviour for over a decade – helping some of the biggest companies to apply the latest behavioural science and design thinking to increase their effectiveness across research, communications, UX/CX, product and service design. His experience in behavioural design and insight spans the UK, Europe and Middle East with clients from across private, public and third sectors, including Virgin Trains, Heathrow Airport, Network Rail, Centrica, Auto Trader, and HSBC, amongst many others. He is a proud winner of a Nudge Award (the world’s first behaviour change awards) and AURA Most Inspiring Agency Speaker Finalist.

About Nakita Haland

Joining Benjamin will be Nakita, who has a wide range of experience leading digital, cultural and behavioural change projects for clients such as WWF International, Compass Group, SEGRO, Education Scotland, and Essex County Council. She also delivers in-company behavioural design training for many of our clients and the Market Research Society (MRS), as well as leads on UX research and design workshops.

Join us

To join us on Thursday 5 November, 9:30am-11:30am. Sign up using the form below or email

Please note: we will be running this session digitally via Zoom.

Register your interest

    This form collects your details so that we can get back to you regarding details of the event. Details on how we manage and protect your data can be found in our privacy policy