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Kathryn Willoughby

Consultant Director

Kathryn believes passionately in the essential role communication plays in building and strengthening relationships, unlocking people’s potential and helping them develop, collaborate and succeed. Which is why for the past 20 years she’s helped a wide range of organisations use communication as a tool to create environments where people can thrive, understand and choose to contribute fully to business and operational goals, and experience the incredible impact when they do.

A new platform to help diagnose and strengthen your culture

It can be tricky to get an objective view of where you are on your culture journey, especially when you’re immersed...

Organisational resilience is the key to business success

There’s never been a better time to act. New research from Deloitte highlights a general expectation amongst global CEOs that market...

6 ways to help your employees thrive during business change

Global economists continue to predict slow growth for 2023, as organisations worldwide battle the persistent impacts of the ‘polycrisis’ of record...

Reinventing the world of work: Is your organisation fit for the future?

It’s an extremely challenging time to be in business. The World Economic Forum coined the term ‘polycrisis’ to articulate the scale...

Employee experience: Nine key trends in the post-pandemic world

In 2021, we spoke about how the view of employee engagement was changing and how employee experience (EX) has increasingly become...

Healthy hybrid working and avoiding ‘presenteeism’

You probably won’t need reminding that early in the New Year we’ll be entering the third (and hopefully last) year of...

Valuing the employee voice during the return to work

We all recognise the fundamental importance of employee voice as an enabler of engagement, helping organisations to improve efficiency, collaboration, decision-making...
A cartoon of a woman listening to what her colleagues are saying

The increasing importance of employee voice in today’s world

While employee wellbeing has been front-of-mind for many organisations during lockdown, are the voices of employees really being heard? Kathryn Willoughby...

Connecting People to Purpose (Part 2)

In the concluding part of this essential article, we look at the detailed steps to connect your employees to your organisational...

Connecting People to Purpose (Part 1)

Being purpose-led is a recognised lever of business success. In part one of this essential two-part article we explore how to...

The elements of culture

Culture according to the CIPD is ‘a set of beliefs and values shared by members of the same organisation that influences...

The Human Operating System

Life is complicated – there are many influencing factors on how we behave. But with a better understanding of our “human...