Choiceology
Inspiring positive behaviour change with consumers and citizens
Insight-driven strategies, customer journey mapping, and behavioural campaigns that deliver behaviour change at scale.
Behavioural insight and diagnosis
- Customer/user journey mapping
- Behavioural diagnosis
- Contextual research
Behavioural design and testing
- Intervention design
- Pilot testing
Behaviour change at scale
- Behaviour change campaign strategy
- Campaign branding and communications
- Delivery at scale
Our work
Network Rail (NW & Central)
A behavioural-design approach to colleague wellbeing
Behavioural audit and optimisation in a safety-critical environment.
Unilever
Time saving ideas
Encouraging the employee voice to drive innovation and productivity.
HSBC
Behavioural design and e-learning
Upskilling colleagues to improve the customer experience.
Wrap
Recycle Now
Engaging millions of citizens in sustainable behaviour change.
SEGRO
Keep it confidential
An internal communications brand to drive information security.
Essex County Council
Stop. Swap. Go!
A brand to create sustainable behaviour change at scale.
Sport England
Helping women and girls to get active
Creative design to drive behaviour change at scale.
NHS North West Coast
Your Diabetes Your Way
Co-creation and delivery of a key behaviour change intervention.
Essex County Council
Let’s Keep COVID in Check
Targeted behavioural interventions to build a Covid-safe culture.
FCC
Report it every time
A national health and safety behaviour change campaign.
Biffa
I for Safety
A behaviour change campaign that prioritises everyone’s wellbeing.
Compass Group
Drive Safe, Home Safe
An emotive behaviour change campaign to keep employees safe.
FCC
Safety, Let’s Keep it Going
Refreshing a brand and narrative to champion health and safety.
Anglian Water
Love every drop
Strategy and brand to drive sustainable behaviour at scale.
Anglian Water
Keep it clear
A behaviour change campaign to tackle a long-term problem.
Wrap
Love food, hate waste
A national strategy for sustainable behaviour change.
London Health Board
Get to know cancer
A behaviour change campaign to help people spot the early signs.
Liverpool CCG
Healthy Liverpool
A campaigning brand to underpin city-wide stakeholder engagement.
GMWDA
Right Stuff, Right Bin
A campaign to prompt and reward positive behaviour change.
Health behaviour change
The need for healthier behaviours has never been more pressing, as the nation continues to deal with the ongoing impacts of the COVID-19 pandemic, and health services under greater pressure than ever before. We understand these challenges and can help you inspire citizens, customers and colleagues to adopt positive health habits that stick.
Our thinking

How WWF is using behavioural science to help global citizens #SaveNaturePlease

The power of framing: using behavioural science to support employee mental wellbeing

Six ways to change staff behaviours towards Net Zero, at work and at home

Being a human organisation (part 4): Define what you believe

Changing behaviours through social norming

Employee experience: Nine key trends in the post-pandemic world
Events
Behavioural Design Sprint Demo
Join behavioural consultants Aakanksha Ramkumar and Andrew Drummond for this essential demonstration sprint of the latest behavioural science, design thinking and digital tools to help you deliver proven behavioural interventions at pace.
Reports
The Future Proof Report
How can organisations and governments best respond to the challenge of global public health emergencies, economic instability, geopolitical turmoil, and the climate crisis? Our new report ‘Future proof: Eleven hacks to navigate uncertain times’ provides essential support for organisations seeking to understand these complex external factors, define their preferred...
The Innovation Report
Innovation for everyone: how to create innovative cultures Innovation doesn’t just belong in a lab, or with people directly responsible for creating new products or services. Innovation is for everyone. It’s for every colleague on every project, in every function of every organisation. Everywhere.This groundbreaking report – part two...